Privacy Policy

Privacy Policy
Effective Date: December 30, 2025
Last Updated: December 30, 2025
1. Introduction  
Impact-ID ("Company," "we," "us," or "our") is a digital product passport application. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide when using our Service, including:
Account Information: Name, email address, username, password, and other registration details
Profile Information: Biography, profile picture, preferences, and settings
Payment Information: Billing address and payment method details (processed through third-party payment processors)
Communications: Information you provide when contacting us, including customer support inquiries
User Content: Any content, files, data, or information you upload, submit, or create through the Service
2.2 Information Collected Automatically
When you access our Service, we automatically collect certain information, including:
Usage Data: Pages viewed, features used, time spent, click patterns, and other usage statistics
Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information
Log Data: Server logs, error reports, and diagnostic information
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities
2.3 Information from Third Parties
We may receive information about you from third-party sources, including:
Social media platforms (if you choose to connect your account)
Analytics providers
Marketing partners
Publicly available sources
3. How We Use Your Information
We use the information we collect for the following purposes:
Providing the Service: To create and manage your account, deliver features and functionality, and process transactions
Communication: To send service-related notices, updates, security alerts, and customer support responses
Personalization: To customize your experience and provide content and features tailored to your interests
Improvement and Development: To analyze usage patterns, develop new features, and improve our Service
Security: To detect, prevent, and address fraud, security issues, and technical problems
Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
Marketing: To send promotional communications (with your consent where required)
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party vendors, consultants, and service providers who perform services on our behalf, including:
Cloud hosting providers
Payment processors
Analytics services
Decentralized security platforms
Customer support platforms
Email and communication services
4.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to:
Legal process (subpoenas, court orders)
Government or regulatory requests
Protection of our rights, property, or safety
Investigation of potential violations of our Terms of Service
4.4 With Your Consent
We may share your information with third parties when you provide explicit consent.
4.5 Aggregated or De-identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Portability
You have the right to request access to your personal information and receive a copy in a portable format.
6.2 Correction
You have the right to request correction of inaccurate or incomplete personal information.
6.3 Deletion
You have the right to request deletion of your personal information, subject to certain exceptions.
6.4 Opt-Out
You have the right to opt out of:
Marketing communications (via unsubscribe link)
Sale or sharing of personal information for targeted advertising
Certain automated decision-making
6.5 Restriction and Objection
You may have the right to restrict or object to certain processing of your personal information.
To exercise these rights, please contact us at [privacy@company.com]. We will respond to your request within the timeframe required by applicable law.
7. State-Specific Privacy Rights
7.1 California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information as traditionally defined. As of January 1, 2026, California residents may also submit a request through DROP (https://privacy.ca.gov/drop/).
7.2 Other U.S. States
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights. Please contact us to exercise your rights.
7.3 European Economic Area (GDPR)
If you are located in the EEA, you have rights under the General Data Protection Regulation, including the right to access, rectification, erasure, data portability, and the right to lodge a complaint with a supervisory authority.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our Service. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.
Types of Cookies We Use:
Essential Cookies: Required for the Service to function
Analytics Cookies: Help us understand how users interact with our Service
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Track your browsing to deliver relevant advertisements
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place.
11. Children's Privacy
Our Service is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will promptly delete it.
12. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Service and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Impact-ID // privacy@impact-id.io

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